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Privacy Policy

SMS Privacy Policy and Terms & Conditions

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Effective Date: 12/01/2024

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We value your privacy and strive to provide clear and transparent communication regarding our SMS practices. This document outlines our SMS Privacy Policy and Terms & Conditions for SMS communications. By consenting to SMS communications, you agree to the terms detailed below.

SMS Privacy Policy

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1. How We Collect Your Personal Information

We may collect your personal information through various methods, including:
   •    Online forms submitted on our website.
   •    SMS or email interactions.
   •    Offline methods, such as phone or in-person inquiries.

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2. What Personal Information We Collect

The personal information we may collect includes:
   •    Contact Information: Name, phone number, and email address.
   •    Interaction Data: Your communication preferences and SMS consent.

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3. How We Use Your Personal Information

We use your personal information to:
   •    Send SMS updates regarding your appointments, deliveries, or requested services.
   •    Provide promotional offers or notifications with your explicit consent.
   •    Offer customer support and answer your inquiries.

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4. How and Why We Share Personal Information with Third Parties

We may share your personal information with third-party service providers strictly to facilitate SMS communications. Your SMS consent and phone number will never be sold or shared with third parties or affiliates for marketing purposes.

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5. Your SMS Consent

By opting in to receive SMS communications, you agree to receive messages from us. These messages may include updates about orders, appointments, or other relevant services. You can opt out at any time by replying “STOP.” Reply “HELP” for support.

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6. Protecting Your Information

We employ strict security measures to safeguard your personal information and ensure its confidentiality.

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7. Your Rights

You have the right to access, correct, or request the deletion of your personal information. You may also withdraw your SMS consent at any time.

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SMS Terms & Conditions

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1. Consent for SMS Communications

By providing your phone number and opting into SMS communications, you consent to receive SMS messages from our company. Your SMS consent:
   •    Will not be sold or shared with third parties or affiliates.
   •    Will be used exclusively for communicating directly with you.

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2. Types of SMS Communications

After granting consent, you may receive messages, including but not limited to:
   •    Order and Delivery Updates: Notifications about the status of your orders or deliveries.
   •    Appointment Reminders: Alerts about upcoming scheduled appointments.
   •    Job Application Updates: Information regarding your application status.

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Example Reminder Message:

    Hi [Customer Name], this is a reminder about your upcoming appointment with JMC POOLS on [Date] at [Time]. We look forward to seeing you! Reply STOP to opt-out from JMC POOLS. Message data rates may apply; messaging frequency may vary. Reply HELP for assistance.

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3. Standard Messaging Disclosures

    •    Opt-Out: To stop receiving SMS communications, reply “STOP.”
   •    Help: For assistance, reply “HELP.”

Sample Response for “HELP”:

    For further assistance, please visit our website at lp.jmcpools.com or contact us at 561-866-5913.

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4. Messaging Frequency and Rates

The frequency of messages will vary based on your interactions with our services. Standard carrier messaging and data rates may apply.

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5. Changes to SMS Terms & Conditions

We reserve the right to update these Terms & Conditions to reflect changes in our business practices or legal requirements. Any updates will be posted on our website.

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Contact Us
If you have any questions or concerns about our SMS Privacy Policy or Terms & Conditions, please contact us at:
   •    Email: info@jmcpools.com
   •    Phone: 561-866-5913
   •    Website: lp.jmcpools.com

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Thank you for trusting us with your SMS communication needs

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If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact us at:

JMC Pools  

561-866-5913

info@jmcpools.com

113 Moorings Dr.  

Lantana FL 33462

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